e-Commerce/ e-shop

Eastop e-Commerce / Online Shop System (e-shop/B2B/B2C) manages all homepage, products, pricing, members, e-Coupon, news and promotion in Eastop ERP system to increase efficiency and consistency.

Sales Management

1) Orders from online shop and retail shop will be directly saved to Eastop ERP system, and will be used to manage and optimize inventory, shipping, order fulfillment and payments. Since there is no redundant data entry, no data mining operation, the work load of back office is greatly reduced.
2) Provides Real-time product information for browsing, searching and buying anytime anywhere.
3) Reduce operation expense by extending sales to more affordable e-Commerce (e-shop / B2B / B2C) System.
4) Online payments to deliver an easy, engaging shopping experience.

Marketing Management

1) Define and maintain Products, Pricing, Promotion and Members information to keep data consistent and accurate.
2) Greatly improve the brand's image and strengthen marketing capability.
3) Minimize marketing expense to make the maximal profit.
4) Simple online shopping experience attracts different consumer groups.
5) Record and classify the detailed information of customer/members and send the suitable promotion plan to the target customer/members
6) Based on past buying record, spending habits, etc. to differentiate customer preference for marketing purpose.
7) Direct mail or email promotion campaign, newsletter, bonus points, etc. to target e-Commerce (e-shop / B2B / B2C) customers.
8) Increase revenue and market share.

Customer service

1) Allow members to flexibly and easily check bonus points, purchase records, delivery status, product maintenance and repair status etc., therefore reducing the workload of the customer support and improving the customer service quality.
2) Periodically send promotion messages to customers/ members.
3) Auto-notify members for the validity of bonus points, membership etc.

Health Smart 樂本•健, established in 2007, uses Eastop ERP/POS/e-shop since then. Successful story

Other Products

EOA - Trading / Inventory / Accounting
POS - Point of Sales
EMA - MRP/MRP II/CRP System
EHR - Human Resources System
ERP - Enterprise Resource Planning
Mobile - Mobile Apps
WMS - Warehouse Management System
CRM - Customer Relationship Management

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